Returns & Exchange Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return or exchange items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

If you are making an exchange, please remember that exchanged items must be of equal or lesser value.

Please note that if your order is multiple and you wish to return the shoes distributed in more than one package you will need to process one return request for every return label you need. Each return label is unique (for one use only) and cannot be re-printed.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

What items are returnable?

  • Items purchased in the last 30 days.
  • Purchases from the website must be returned with the original box.
  • We reserve the right to refuse worn or damaged merchandise. 
  • Any returned merchandise that is deemed unsellable after careful inspection will receive a partial refund of up to 50%

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
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